Privacy Policy

YOUR PERSONAL INFORMATION AND PRIVACY

Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security, unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you.

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We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint handling procedure is outlined in this policy.

DEFINITIONS

Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records under applicable privacy legislation.

Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.

Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.

WHAT TYPES OF PERSONAL INFORMATION DOES STACEY SCOTT MORTGAGE PLANNER COLLECT AND HOLD?

Depending on your interaction with us, we may collect:

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Your name, gender, and date of birth, email address, occupation and job title, business information, technology used to access our services, residential or mailing address, phone numbers, government-related identifiers, passport and visa details, bank account or financial details, and other information relevant to mortgage planning or financial assessment.

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You may refuse to provide personal information, which could affect our ability to meet our obligations to you or others. Anonymity or pseudonyms may be used but could restrict access to our services.

WHY DOES STACEY SCOTT MORTGAGE PLANNER COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION?

We may collect, store, and use your personal information to:

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Provide services or information relevant to you, process service requests, support mortgage applications or pre-approvals, communicate with lenders or financial institutions, handle collections and compliance requirements, assess financial eligibility or creditworthiness, create an online profile for our services, determine eligibility for mortgage products or financial solutions, respond to inquiries, and fulfill legal or regulatory obligations.

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Stacey Scott Mortgage Planner offers a range of services designed to support clients at every stage of their homeownership journey. These services include home purchase mortgages, first-time homebuyer guidance, mortgage refinancing, and mortgage renewals to help clients secure the best possible rates and terms. Stacey also provides debt consolidation solutions, home equity options for renovations or other financial goals, and mortgage pre-approvals to help buyers understand their purchasing power before entering the market. Through personalized mortgage planning and expert advice, Stacey works closely with clients to find the right mortgage strategy that fits their unique financial situation and long-term goals.

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We may disclose your personal information to:

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Related parties or trusted lending partners, electronic payment or financial service providers, government agencies or authorities as legally required, technology providers and business advisors, external auditors and lawyers, and prospective business buyers.

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Certain situations allow us to disclose personal information without consent, such as preventing imminent threats to health or safety.

USE OF THIRD-PARTY SOFTWARE

Our website may use services and technologies provided by third parties. Your personal information may be collected directly by third-party service providers such as:

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• Google Analytics

• Email marketing platforms

• Mortgage application or financial processing tools

• Please review the privacy policies of these providers to understand how they collect and use your information, as their practices are beyond our control.

DIRECT MARKETING

We may use your personal information for marketing purposes where you have provided consent (either implied or explicit). You may opt out at any time by contacting us using the details on our website or by following the unsubscribe instructions included in our marketing communications.

CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION

Personal information submitted through our website may be stored in cloud-based systems. We may share your information with overseas third parties that provide services such as:

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• Cloud software and maintenance

• Training or professional services

• Infrastructure or hardware support

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By providing personal information, you consent to these disclosures. We are not responsible for the privacy practices of overseas service providers that may operate under different privacy laws.

INDEMNIFICATION

We take reasonable steps to ensure that the information we collect is accurate, complete, and relevant.

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Electronic data is protected through access controls, passwords, and secure systems. Hard copy records are stored in secure locations with restricted access. While we take reasonable steps to protect your personal information, no system is completely secure and we cannot guarantee absolute protection against unauthorized access or data breaches.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

Requests for access to or correction of personal information must be submitted in writing. We will respond within a reasonable timeframe provided that granting access:

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• Does not impact the privacy of others

• Is not frivolous, unlawful, or abusive

• Can be verified as coming from the correct individual

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We reserve the right to charge reasonable administrative fees for access requests and may withhold access until payment is received.

COMPLAINTS

If you have a complaint or concern regarding how your personal information has been handled, please contact our Privacy Officer via stacey@sourcesmortgage.ca. We will investigate your concern and respond promptly and professionally.

MORE INFORMATION

For any further questions about this Privacy Policy or how your personal information is handled, please contact us:

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Email: stacey@sourcesmortgage.ca
Call: (403) 850-7738
Visit Us: #3201 Sunset Drive 101
Cochrane, Alberta T4C 2W7